Privacy Policy

Who We Are

Forged In Faith is an Australian-owned clothing brand dedicated to creating apparel inspired by faith, strength and purpose.

Throughout this Privacy Policy, "we," "our," and "us" refer to Forged In Faith.

Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party providers)

• Purchase history

• IP address

• Browser type and device information

• Website usage data

• Communications you send to us

We only collect information that is reasonably necessary to provide our products and services.

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How We Collect Information

We collect information when you:

• Place an order

• Create an account

• Subscribe to our newsletter

• Contact us

• Participate in promotions or giveaways

• Browse our website through cookies and similar technologies

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How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Deliver products

• Respond to enquiries

• Provide customer support

• Improve our website and services

• Send order confirmations and shipping updates

• Send promotional emails (only where you have opted in)

• Detect fraud and maintain website security

• Comply with legal obligations

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Payment Information

Payments are processed securely through trusted third-party payment providers.

Forged In Faith does not store or have access to your full credit or debit card details.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your shopping cart

• Save your preferences

• Analyse website traffic

• Improve website performance

• Deliver relevant advertising

Most web browsers allow you to disable cookies, although doing so may affect website functionality.

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Marketing Communications

If you choose to subscribe to our mailing list, we may occasionally send you updates about:

• New product releases

• Sales and promotions

• Events

• Brand news

You can unsubscribe at any time using the link included in every marketing email.

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Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment providers

• Shipping and courier companies

• Website hosting providers

• Email marketing services

• Analytics providers

• Government authorities where required by law

These providers are only given the information necessary to perform their services.

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Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

While we use industry-standard security measures, no method of online transmission or electronic storage is completely secure.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To do so, please contact us using the details below.

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Overseas Disclosure

Some of the third-party service providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information remains protected in accordance with Australian privacy laws.

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Children's Privacy

Our website is not intended for children under 16 years of age.

We do not knowingly collect personal information from children.

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Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing any personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Forged In Faith

Email: forgedinfaith.dee@gmail.com

Website: www.forgedinfaith.com.au

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Your Rights

If you believe we have breached your privacy or mishandled your personal information, please contact us first so we can work to resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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