Shipping & Returns

Shipping Policy

Shipping Information

At Forged In Faith, every order is carefully packed and prepared before leaving our warehouse. We aim to deliver your products as quickly and efficiently as possible while maintaining the quality and care our brand represents.

Processing Times

Orders are processed within 1-3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, sales events or holiday periods, processing times may be slightly longer.

You will receive a confirmation email once your order has been dispatched.

Shipping Within Australia

Estimated delivery times:

Tasmania: 2-5 business days
Mainland Australia Metro Areas: 3-7 business days
Regional & Remote Areas: 5-10 business days

Shipping costs are calculated at checkout based on your location and order size.

Free Shipping

We offer free standard shipping on Australian orders over $200 AUD.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout.

Forged In Faith is not responsible for delays, lost parcels or additional costs resulting from incorrect address information supplied by customers.

If you realise you've entered incorrect information, contact us immediately.

Lost or Delayed Parcels

Once a parcel has been handed to the shipping carrier, delivery times are outside of our control.

If your parcel appears delayed:

Check your tracking information.
Contact the shipping provider.
Contact our support team if additional assistance is required.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the damaged item
Photos of the packaging

We will work quickly to provide a suitable resolution.

Forged In Faith

Email: forgedinfaith.dee@gmail.com

Returns Policy

Shipping and returns

Faulty, Damaged or Incorrect Items

If you receive an item that is faulty, damaged or incorrect, please contact us within 7 days of receiving your order.

Please include:

Your order number
A description of the issue
Photos of the item and packaging

If approved, we will provide a replacement, exchange or full refund at no additional cost.

Non-Returnable Items

The following items cannot be returned unless faulty:

Sale or clearance items
Gift cards

Return Process

Once your returned item has been received and inspected, we will notify you of the outcome.

Approved returns will have the option of exchange, credit or refund.

Please note that your bank or payment provider may take additional time to process a refund.

At Forged In Faith, we want you to be completely satisfied with your purchase.

If something isn't quite right, we're here to help.

Change of Mind Returns

We accept change of mind returns within 30 days of delivery.

To be eligible for a return, items must be:

Unworn and unused
Unwashed
In original condition
With all original tags attached
Free from stains, odours, pet hair or damage

Items that do not meet these conditions may be declined.

Customers are responsible for return shipping costs for change of mind returns.

Size Exchanges

If you've ordered the wrong size, we offer exchanges within 7 days of delivery, subject to stock availability.

Customers are responsible for shipping the item back to us. We will cover the cost of shipping the replacement item within Australia.

Forged In Faith

Email: forgedinfaith.dee@gmail.com